Protection Plan
Protection Plan - Beetle is backordered and will ship as soon as it is back in stock.
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Care information
Care information
Please receive and take the package into the cool area as soon as it is delivered. Keeping the package under the direct sunlight can lead to fatal circumstances to live insects.
Delivery and Shipping
Delivery and Shipping
Live insects are shipped only from Monday to Thursday in order to prevent the package held during transportation over the weekends. Please refer to Shipping policy and Refund policy since the shipping carrier is accountable for the delay, lost and damage on the package once it's dropped at their stores.
Protection Plan
Description
Description
Protection Plan will offer free Beetle in case of loss (escape, dead) with shipping cost subject to validation process. Valid for one Beetle per a purchase.
1. Identify loss either escape or dead
2. Send proof for validation
3. Check (unless pre-purchased) out upon confirmation of loss
4. Receive new replacement
* Only applied to BEETLE PROTECTION PLAN ELIGIBLE products
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
